eDreams Reviews
eDreams Customer Reviews (8)
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eDreams Customer’s Q&A
eDreams FAQs
What is eDreams Prime?
eDreams Prime is a subscription service that offers exclusive discounts and benefits on travel bookings. Members can enjoy up to €90 off flights, up to €270 off hotels, and up to €40 off car rental. The service provides a 30-day free trial, after which it costs €54.99 per year for the basic Prime plan, or €64.99 per year for the Prime Plus plan. Benefits include access to exclusive Prime deals and sales events, VIP customer support, and the ability to share discounts with up to 9 friends. The specific amount saved depends on the total cost of the booking. For example, if a member pays between €150 and €299 with their Prime membership, they will save an average of €30 on the booking. The service is available on the eDreams website and app, and members can cancel anytime online..
How do I cancel my booking on edreams.com.au?
To cancel a booking on eDreams, login to Manage My Booking using the booking reference number and email address. The booking reference will be needed, so it should be kept handy. Flights that are scheduled to depart within the next 7 days will be prioritized. Once the need to cancel the flight has been informed, the refund will be processed and an e-mail will be sent indicating how much will be credited to the card used to purchase the tickets. This credit will be automatic, however, every refund is different and depends on the type of ticket and the airline. If the airline needs to be contacted for a refund authorization it may take up to three months to be able to process the refund.
About edreams.com.au Prices and Cost?
eDreams.com.au is a platform where customers can book flights, hotels, and holiday packages. The site offers more flight combinations than many others and provides the option of free rebooking on many flights. Customers can also save up to $390 on accommodation. For those looking for cheap flights, eDreams offers the ability to compare airfares and find the cheapest options. For example, return flights from the Gold Coast start from $100. Additionally, eDreams offers a service called Prime. With Prime, the more a customer travels, the more they save. For instance, for bookings between $300 and $599, Prime members save on average $45. Prime members can also save up to $270 off accommodation. Please note that the exact savings will depend on the total booking costs..
How do I book a holiday package on eDreams.com.au?
To book a holiday package on eDreams.com.au, follow these steps:
- Visit the eDreams website.
- Choose the Flight + Hotel option.
- Enter the desired destination, travel dates, and preferences.
- The search engine will provide a list of available options.
- Select the preferred flight and hotel.
- Proceed to the payment and booking process.
- After payment, a confirmation will be sent.
Remember, eDreams also offers a mobile app with exclusive deals. It's recommended to download the eDreams app for the best discounts. Happy travels!
About edreams.com.au Popular Products and Services?
eDreams.com.au is a platform that offers various services. Users can book flights, hotels, and holiday packages. It provides a feature to manage bookings, check refund status, and search for the cheapest travel deals. The platform offers more flight combinations than many others and free rebooking on many flights. Users can save up to $390 on accommodation.
The platform also has a mobile app that offers exclusive deals. Users can download the app for free and get the best discounts wherever they are.
Another popular service is eDreams Prime, which costs $89.99/year with a 30-day free trial. Prime Plus is available at $99.99/year with a 30-day free trial. These services offer savings on flights, hotels, and car rentals, access to exclusive Prime deals and sales events, and VIP customer support. Users can share their discounts with up to 9 friends, even when they’re not travelling.
However, some users have reported issues with the platform. Some complaints include problems with refunds, hidden charges, and international transaction fees as transactions are processed in Spain. Users have also reported issues with the flexibility option and misleading pricing practices.
Please note that this information is based on the latest available data and may not be completely up-to-date or accurate. For the most accurate information, it's recommended to visit the official eDreams website or contact their customer service directly..
Can you tell me more about eDreams Prime Plus service?
eDreams Prime Plus is a subscription service that offers a range of benefits for frequent travelers. With a Prime Plus subscription, discounts and benefits can be shared with up to 9 people, even when the primary member is not traveling. The service provides exclusive deals and sales events, along with VIP customer support. Members can save on flights, hotels, and car rentals, with the potential for significant savings depending on the total booking amount. In addition, Prime Plus members have access to exclusive offers and promotions, and the service is available on both the eDreams website and app. The subscription lasts for one calendar year from the day of purchase and can be used an unlimited number of times during this period. The cost of an annual subscription to eDreams Prime Plus is $69.99 USD. Please note that the information provided here is based on the most recent data available and may be subject to change..
About edreams.com.au Payment Method?
The website edreams.com.au accepts only the payment methods listed on the Platform. No other payment methods are accepted. It's important to note that certain banks or credit card issuers may charge a fee for processing a foreign transaction. This could occur, for example, if a booking is made using a credit card that is issued in a different country than the travel provider's country.
What are the payment methods listed on edreams.com.au?
The payment methods listed on edreams.com.au include Credit or Debit card, PayPal, and Bank transfer. For card payments, the site accepts a card number between 13 to 19 digits. The site also provides an option to store card details for faster future bookings. For bank transfers, payment must be completed without delay to confirm the booking. The prices cannot be guaranteed until the transfer is completed. PayPal is described as a fast, secure, and innovative payment method. To complete the payment of the booking, users are temporarily redirected to the PayPal site.
How do I contact customer service at edreams.com.au?
To get in touch with the customer service at edreams.com.au, there are several options available. One can reach out to them through their app which provides real-time information and allows users to change or cancel flights, check on the status of a request, resend the confirmation email, request an invoice, pick seats, and more. There is also a Support Area in the app where one can find help and access the Help Centre. If further assistance is needed, there is a Contact Us banner in the Support Area. For offline support, there are phone numbers available for different regions. However, it's important to note that a dedicated contact number is exclusively available for Prime members. Another way to get assistance is through Kris the chatbox, available 24/7. If the required information is not found, please consider reaching out to eDreams directly for more specific inquiries..